WHAT OUR CUSTOMERS ARE SAYING

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Phone Systems

IP communication systems for businesses of all sizes. 

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Cloud Solutions

Everything a business needs for a monthly subscription fee. Includes 24×7 management and maintenance. Read More

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Video Conferencing

HD quality video conferencing over everyday IP networks so you can connect from anywhere on any device. Read More

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Contact Centers

Complete contact center solutions custom tailored to maximize each contact center’s objectives. Read More

Your Ideal Partner for Unified Communications

As a Mitel Gold Exclusive Business Partner, Partners Technology is pleased to offer a complete portfolio of on-premise, hybrid or cloud-based voice solutions from Mitel and RingCentral. We provide organizations of all sizes, access to the industry’s broadest portfolio of business phones ranging from affordable, entry-level phones to sophisticated IP phones and devices with cordless handsets, conference units, and attendant consoles. Plus, an extensive offering of unified communication applications and contact center solutions. With the right technology, your team will be armed with the right tools. Partners Technology can help your organization compete in today’s fast-moving business environment. Contact us today to get the conversation started, no-obligation.

New FCC Order to Impact Old Analog Copper Telephone Lines (aka POTS Lines)

Plain Old Telephony Service (aka POTS) are going away. While this isn’t generally a business concern for most voice services (most businesses have already migrated to voice over Internet protocol (VoIP) or Cloud), this is a challenge for devices and systems that use a POTS line for monitoring and signaling.

 

Effective August 2, 2022 the Federal Communications Commission (FCC) will no longer make it a requirement for the carriers to maintain or support traditional POTS infrastructure. Many carriers are on a path to discontinue POTS line service and support within five years. Service rates for remaining POTS users are also on the rise and there is no telling how much monthly rates will increase.

 

If you have devices such as Fire, burglary alarms, elevator, gate entry systems, Fax machines and other devices that currently rely on a POTS line for their communications, contact Partners Technology to help plan for the future.

Is Your Phone System Compliant with new E-911 Communication Laws?

New federal E-911 laws (Kari’s Law and Ray Baum’s Act) requires business phone system are in compliance when making 911 calls. The most recent compliance date was January 6, 2021 for fixed multi-line telephone systems (MLTS) and January 6, 2020 for non-fixed MLTS calls. Non-compliance can lead to fines and put your employees and visitors at risk if an emergency arises and they are not able to reach 911. Contact our experts to schedule a consultation to make sure you are in compliance.

Kari’s Law

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