WHAT OUR CUSTOMERS ARE SAYING

“You (Partners Technology) are emblematic of the way small businesses are successful in this country. Take care of your customers and the rest will follow."
Dr. Jerry SpindelSpindel Eye Associates
“Partners was great during the whole process from beginning to end.”
Marie GrossmanIT Director for the Town of Kingston
“Partners Technology experience with other municipalities was key in helping us add/remove items from our design based upon what worked in other communities.”
Dan DurginTechnology Director for the Town of Sutton
“Partners Technology took the time to learn about our organization’s needs before recommending a solution and everyone from Partners was easy to work with, from the knowledgeable sales team to system design to the installing technicians.”
Cory GugliettiEBCAP’s Director of Administration
“The transition from our on-premises system to a new Mitel MiCloud Flex solution was well-designed and executed flawlessly by the Partners Technology team.”
Bassam AlqassarPrincess House Vice President of Information Systems and Technology
“I have been a Partners Technology customer since 2005, working with them to upgrade multiple IP/PBX and VoIP phone systems over the years, so the decision to go with them on a new system was easy. The service, support and knowledge of the Partners team is unbeatable.”
Chris Cassino, Cobalt Benefits Group, LLCVice President of IT and Chief Information Security Officer
"Converting 2500 phone lines from a turn of the century phone system was painless with Partners. We phased locations in and enjoyed small victories all along the way. Partners’ experience and understanding of the challenges all along the way reduced our stress levels and made us all look like heroes!"
Joseph MulveyCIO, City of Newton
"In the past few years, our companies have grown and the need to update our communication systems became obvious. We reached back out to Partner’s Technology and their competitors in the market and we quickly found that Partner’s Technology is our ideal partner for our unified communication. Sometimes you have to leave to find your way back."
Denis G. GleesonCEO, TNOT Group
“Our experience with Partners Technology has been excellent. They’re extremely knowledgeable in every aspect of the systems they recommend. Each of their staff was easy to work with, and I never heard the word “no” for any additional request."
Michael NurseDeputy Chief of Police
“I’ve worked with Partners Technology and the Mitel phone equipment for over twenty-eight years, I find it dependable, I find it indestructible, something that I don’t know how we’d live without.”
Robert FinelliPresident Dig Safe System, Inc.
"Partners Technology is swift and strategic in response to both the inevitable potholes that one hits with technology, and also the long-term system care that helps us run our business better."
Executive DirectorLyric Stage Company of Boston

PHONE SYSTEMS

IP communication systems for businesses of all sizes. → Read More

VIDEO CONFERENCING

HD quality video conferencing over everyday IP networks so you can connect from anywhere on any device. → Read More

Cloud systems

Everything a business needs for a monthly subscription fee. Includes 24×7 management and maintenance. → Read More

contact Centers

Complete contact center solutions custom tailored to maximize each contact center’s objectives.. → Read More

your ideal partner for unified communications

As a Mitel Gold Exclusive Business Partner, Partners Technology is pleased to offer a complete portfolio of on-premise, hybrid or cloud-based voice solutions from Mitel and RingCentral. We provide organizations of all sizes, access to the industry’s broadest portfolio of business phones ranging from affordable, entry-level phones to sophisticated IP phones and devices with cordless handsets, conference units, and attendant consoles. Plus, an extensive offering of unified communication applications and contact center solutions. With the right technology, your team will be armed with the right tools. Partners Technology can help your organization compete in today’s fast-moving business environment. Contact us today to get the conversation started, no-obligation.

NEW FCC ORDER TO IMPACT OLD ANALOG COPPER TELEPHONE LINES (AKA POTS LINES)

Plain Old Telephony Service (aka POTS) are going away. While this isn’t generally a business concern for most voice services (most businesses have already migrated to voice over Internet protocol (VoIP) or Cloud), this is a challenge for devices and systems that use a POTS line for monitoring and signaling.

 

Effective August 2, 2022 the Federal Communications Commission (FCC) will no longer make it a requirement for the carriers to maintain or support traditional POTS infrastructure. Many carriers are on a path to discontinue POTS line service and support within five years. Service rates for remaining POTS users are also on the rise and there is no telling how much monthly rates will increase.

 

If you have devices such as Fire, burglary alarms, elevator, gate entry systems, Fax machines and other devices that currently rely on a POTS line for their communications, contact Partners Technology to help plan for the future.

IS YOUR PHONE SYSTEM COMPLIANT WITH NEW E-911 COMMUNICATION LAWS?

New federal E-911 laws (Kari’s Law and Ray Baum’s Act) requires business phone system are in compliance when making 911 calls. The most recent compliance date was January 6, 2021 for fixed multi-line telephone systems (MLTS) and January 6, 2020 for non-fixed MLTS calls. Non-compliance can lead to fines and put your employees and visitors at risk if an emergency arises and they are not able to reach 911. Contact our experts to schedule a consultation to make sure you are in compliance.

GET MORE DETAILS

Kari’s Law and Ray Baum’s Act Explained

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