New England Truck Solutions

CUSTOMER EXPERIENCE

New England Truck Solutions
Avon, MA

Truckers may keep America moving, but it’s New England Truck Solutions (NETS) that keeps their customers’ trucks rolling.

Based in Smithfield, Rhode Island, and with a new, second location in Avon, Massachusetts, customer-driven NETS is a full-service commercial truck dealership providing everything from parts, service, and sales to vehicle graphics.

When NETS needed to replace its old phone system, it looked for a true, one-stop partner to take care of all their communications needs. It was time to move from “breaker, breaker” to the cloud to ensure business continuity, seamless integration with its second location and uncompromising communications with its customers. All at a cost-effective price point that wouldn’t be a roadblock to the company’s goals.



“Like us, Partners Technology is a customer-focused business that provides impeccable service to their customers,” says Blum. “You don’t feel like you’re talking/communicating to a vendor. They’re your ‘Partner’ in the phone technology business.”
Mitchell Blum
VP Operations

New England Truck Solutions (NETS) – PROJECT CHECKLIST

NETS Systems Goals

  • Multi-site connectivity
  • Select a partner who would provide impeccable service
  • Purchase a new voice solution that was cost-effective
  • Ease of use and remote connectivity

Partners Technology Recommended Solutions

  • Mitel Cloud Voice Solution

NETS Systems Benefits

  • Remote access in the event of power loss
  • Reliable Vendor, in Mitel and Partners Technology
  • Cost effective pricing option with maintenance and upgrades included


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