Dig Safe

DigSafe was looking to replace an aging phone system that provided zero visibility into customer interactions, with the objective to increase productivity and improve customer satisfaction. Partners Technology and Mitel came to the rescue to support all carrier services (Internet, Voice Services, VPN, etc.).

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Princess House

As an existing Mitel customer, Princess House was challenged to find the right business partner to help them with their Contact Center (Voice, Email, Chat) replace their 12-year-old Mitel premise-based phone system with a new Mitel Cloud-Based Solution to better support Remote Contact Center Agents, resulting in improved scalability, flexibility and more.

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East Bay Community Action Program (EBCAP)

Faced with replacing an aging phone system they could no longer get support for, Rhode Island based EBCAP, engaged Partners Technology to help them select a new Mitel system and carrier services (Internet, SD-WAN, Voice Service, VPN, etc.). This resulted in key features such as the ability to transfer calls between their 13 locations and more.

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Cobalt Benefits Group, LLC

Looking to improve their Call Center with a Contact Center Solution and Call Reporting capabilities, Cobalt Benefits Group turned to Partners Technology to replace their legacy Siemens phone system with a Cloud-Based Solution.

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Town of Sandwich

Looking to enhance the public safety of its residents, the Town of Sandwich contacted Partners Technology to help select a system for the Police and Fire (and later the entire town, 11 locations) that was both resilient and redundant, with multiple layers of failure back-up in the of a severe storm of other disruption.

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Town of Kingston

To provide its employees, in 13 locations with the seamless ability to communicate with each other and the residents of Kingston, The Town of Kingston, IT Director knew it was time for a communications system that would catch them up with the 21st century.

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Town of Sutton Case Study

Town of Sutton

When the Town of Sutton decided it was time to replace an aging Avaya phone system, they were buying parts for on eBay, they had specific goals in mind, including the ability to connect all the Towns municipal offices (Town Hall, Police, Police Substation and Fire) and buildings via fiber.

Read More »

Dig Safe

DigSafe was looking to replace an aging phone system that provided zero visibility into customer interactions, with the objective to increase productivity and improve customer satisfaction. Partners Technology and Mitel came to the rescue to support all carrier services (Internet, Voice Services, VPN, etc.).

Read More »

Princess House

As an existing Mitel customer, Princess House was challenged to find the right business partner to help them with their Contact Center (Voice, Email, Chat) replace their 12-year-old Mitel premise-based phone system with a new Mitel Cloud-Based Solution to better support Remote Contact Center Agents, resulting in improved scalability, flexibility and more.

Read More »

East Bay Community Action Program (EBCAP)

Faced with replacing an aging phone system they could no longer get support for, Rhode Island based EBCAP, engaged Partners Technology to help them select a new Mitel system and carrier services (Internet, SD-WAN, Voice Service, VPN, etc.). This resulted in key features such as the ability to transfer calls between their 13 locations and more.

Read More »

Cobalt Benefits Group, LLC

Looking to improve their Call Center with a Contact Center Solution and Call Reporting capabilities, Cobalt Benefits Group turned to Partners Technology to replace their legacy Siemens phone system with a Cloud-Based Solution.

Read More »

Town of Sandwich

Looking to enhance the public safety of its residents, the Town of Sandwich contacted Partners Technology to help select a system for the Police and Fire (and later the entire town, 11 locations) that was both resilient and redundant, with multiple layers of failure back-up in the of a severe storm of other disruption.

Read More »

Town of Kingston

To provide its employees, in 13 locations with the seamless ability to communicate with each other and the residents of Kingston, The Town of Kingston, IT Director knew it was time for a communications system that would catch them up with the 21st century.

Read More »
Town of Sutton Case Study

Town of Sutton

When the Town of Sutton decided it was time to replace an aging Avaya phone system, they were buying parts for on eBay, they had specific goals in mind, including the ability to connect all the Towns municipal offices (Town Hall, Police, Police Substation and Fire) and buildings via fiber.

Read More »