To provide its employees, in 13 locations with the seamless ability to communicate with each other and the residents of Kingston, The Town of Kingston, IT Director knew it was time for a communications system that would catch them up with the 21st century.

When the Town of Sutton decided it was time to replace an aging Avaya phone system, they were buying parts for on eBay, they had specific goals in mind, including the ability to connect all the Towns municipal offices (Town Hall, Police, Police Substation and Fire) and buildings via fiber.

Sterling Municipal Light Department (SMLD) has been supplying innovative utility services to its customers since 1910. Now in its second century of serving the people of Sterling, Massachusetts, the customer-owned utility recently upgraded to a cloud-based IP communications system of its own as their previous phone system was showing its age.