24-Hour Service & Support

24X7 support graphicWe strive to provide the best-in-class service and support to each and every one of our valued clients.  In addition to our field service technicians, we have a team of support technicians, who are able to quickly diagnose issues, make programming changes and answer your questions.  Should you ever have a critical issue after hours you can count on Partners Technology to provide Emergency support 24-hours-a-day, 7 days a week.

 

Emergency Service Requests

We ask that you contact us immediately for all Emergency Service Requests by calling 781-930-5000 or 800-781-7700 and your call will be answered live and dispatched to the technician on call. 

 

Non-Emergency Service Requests

For non-emergency service support, please Email support@partnerstechnology.com


Mitel Software Assurance and Support

Mitel Software Assurance and Support services play an important role in helping your Mitel solution remain current and insures Partners Technology has the manufacturer support needed for critical failures.  Protect your investment and be sure to discuss support options with your Partners Technology Representative.
 

Mitel End User Guides

Access the Mitel System user guide for your unique system. If you are unable to locate what you are looking for, please contact us.


Remote Tech Support

We are pleased to offer clients remote support. Your Partners Technology Technician will assist you with login only when required.